Hopeless Hewlett Packard

I bought an laptop from the UK Hewlett Packard online shop on Boxing Day.  Received the laptop very quickly and was happy with it.  Then I tried to register the warranty.  I got the statutory one year and they gave me two years free. 

A week later after countless communications with HP my warranty is still not registered.  According to the notebook there is only seven months on the warranty when its brand new and it should be one year as standard.

Tried to register a different way only to be told my 'care pack' (their bum fluff name for warranty - more like no care pack) was registered to someone called Graham.  No idea who that is.  But hey, according to them he purchased the laptop.  Bit worrying.  Do I have a stalker?

If you're reading this Graham, I would be worried that Hewlett Packard are giving out your email address to a stranger.  You could be a girl and I could be sending you pictures of my knob. 

Tried to use their site to register, but would ya know the registration part for warranty is down.  Of course the one to get you to part with cash is still functioning.  Funny that. 

What is it with companies who take your money and then give you two fingers when you try to get the service you paid for? 

Don't worry HP, I won't abandon you.  I'll keep at you until you give me what I paid for. 

Bringing my characters alive

Spot the zombie

Sometimes it can be difficult to keep track of charcaters when you're writing. Where are they in a certain scene? Have you accidentally brought back someone who's meant to be dead? 

As well as writing charcater guides so I know what is happening to each character at any given time, I have a novel way of keeping track. 

I got myself some Horrified B Movie Victims and I place them in appropiate poses. Every figure represents a character in my zombie novel.

Things I have learned about peer reviewing sites…

You need to know who to listen and who to ignore. Some people on these sites are just stirrers. Then there’s the pedantics who obsess about the layout of your work to the point of rudeness (many sites don’t allow you to properly format your work because it would take up too much space – Youwriteon for instance) and who don’t actually comment on what you’ve written.

You will read things you don’t want to hear, but if they help your work you need to listen. Don’t get all precious. Leave your ego at the door.

Avoid tit for tat reviews. Getting personal is a waste of your time and energy. I try to avoid reviewing the work of someone who has reviewed mine, especially when they have been particularly hard hitting in their review, because if I say anything that might be construed as negative about theirs they will assume it’s a tit for tat even when it’s not.

Be helpful and constructive when you review people’s work. Even if you think it’s not up to scratch, try and balance your comments with the good and the bad.  

Be polite and encouraging. Treat people the way you would want to be treated.

If you expect to be told how wonderful your writing is, steer clear of these sites.